Appointments MUST be confirmed. Each client receives a confirmation via text 24 hrs prior.
If these go unconfirmed, we will call you for a confirmation morning of. Any appointments not confirmed are subject to cancellation.
We make every consideration to accommodate our clients if they are late. Please keep in mind that we book appointments in 15-30 minute increments. Depending on the service, we usually cannot accommodate our clients that are over 10 minutes late for 30 min slots and over 4 mins late for a 15 min slot . We understand things happen like traffic, kids, jobs and life, but please allow ample time to make your appointment time.
If we run into delays with your appointment, you will be notified as soon as possible. If you need to reschedule your appointment due to a casualty on our part, your appointment will be our first priority.